Reference

How 88bk Handles Your Personal Information

Your account data stays with us — not shared, not sold. We collect only what's needed to run your account, verify your wallet, and keep your sessions secure across every device you use.

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88bk How 88bk Handles Your Personal Information
88bk What We Collect and Why It Matters

What We Collect and Why It Matters

When you open an account with 88bk, we collect your name, contact details, and the wallet identifiers you use — bKash, Nagad, or Rocket — to process deposits and withdrawals. Device data like your browser type and IP address helps us detect unusual login attempts and keep your session intact whether you switch from phone to desktop mid-session. We do not sell

your data to third parties. Retention periods follow applicable law, and your data is stored on secured servers with encryption in transit. Access to your account data depends on your local law and eligible regions.

HOW WE PROTECT YOU

Privacy Practices You Can Check

Encrypted Data in Transit

All data moving between your device and our servers — login credentials, wallet details, session tokens — travels over SSL encryption so it can't be intercepted in transit.

Minimal Data Collection

We collect only what's operationally necessary: your account identifiers, wallet references like bKash or Nagad, and device signals used for session security. Nothing beyond that.

No Third-Party Data Sales

Your personal information is never sold or rented to advertisers or data brokers. Sharing happens only where required by law or to process your wallet transactions.

Access Controls on Your Account

Your account is protected by password and OTP verification. Any login from an unrecognised device triggers an additional check before the session is opened.

PRIVACY SUPPORT

Get Help With Your Privacy Questions

Team online

Account Data Requests

Want to know what data we hold on your account? Reach our support team through live chat and we'll walk you through the data access process step by step.

Wallet Verification Queries

If you have questions about why we verify your bKash, Nagad, or Rocket wallet details, our support team can explain the exact verification steps and what data is retained.

Data Deletion Requests

You can request deletion of your account data by contacting support directly. We'll confirm what can be removed under applicable law and process it within the required timeframe.

Privacy Terms You Should Know

What is personal data?

Personal data is any information that identifies you — your name, phone number, email address, or wallet ID like a bKash or Nagad number linked to your account.

What does KYC mean?

KYC stands for Know Your Customer. It's the process of verifying your identity before withdrawals are processed, using documents or wallet confirmation to confirm you are the account holder.

What is a privacy policy?

A privacy policy is a document that explains what data a platform collects, how it is used, how long it is kept, and what rights you have over it under applicable law.

What is data retention?

Data retention refers to how long we keep your account information after it is collected. Retention periods are set by applicable law and vary depending on the type of data.

What is an OTP?

OTP stands for One-Time Password. It's a short code sent to your phone to verify your identity during login or when a new device accesses your account.

What does data encryption mean?

Encryption converts your data into a coded format during transmission so that only authorised systems can read it. SSL encryption protects your login and wallet details in transit.

Privacy Questions From Real Account Holders

Your wallet details are used only to process your deposits and withdrawals. We do not share them with advertisers or unrelated third parties. Sharing occurs only where required by law.

Yes. Contact our support team through live chat and request a data access summary. We'll confirm what information we hold and provide it within the timeframe required by applicable law.

Wallet verification confirms that the account holder and the withdrawal destination match. This step protects your funds and is required before any Nagad, Rocket, or bKash payout is processed.

When you close your account, we retain only the data we are legally required to keep. You can request deletion of the rest by contacting support directly after account closure.

Yes. Every login triggers an OTP check when accessed from a new device, and all data in transit is SSL encrypted. Your session stays protected whether you're on mobile or desktop.

We use cookies to keep your session active, remember your device, and detect unusual access patterns. They do not track your activity outside the 88bk platform. Availability depends on your local law and eligible regions.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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